Elmore County 9-1-1 Address Frequently Asked Questions

Addresses are assigned to provide a uniform numbering system for public safety. An address that can be tied to a specific location will better enable emergency personnel to locate you faster when needed. A faster response time can make a significant difference in survival and degree of recovery.

If you are unsure of your correct 9-1-1 address, please contact the Elmore County 9-1-1 Business Office at 334-567-0911

between 8 A.M. and 5 P.M. Monday through Friday.

Elmore County 9-1-1 will assign you a new, 9-1-1 address. You will receive a notification of the change in an official letter mailed to you. If you have questions, you can call our Business Office at 334-567-0911 between 8 A.M. and 5 P.M. Monday through Friday.

Please start using your address immediately. The Postal Service will continue to deliver to your old address for a period of up to one year after you are issued a 9-1-1 address. To assist emergency personnel, post your 9-1-1 numbers at the entrance to your driveway or house or BOTH.

Yes. In order for emergency personnel to find your structure it is important that this number be posted on the structure or mailbox or preferably both. This number can be placed on a sign that is located in front of this structure and that is visible from the road. The numbers should be at least 3 inches in height with a contrasting background and be easily seen from

the road. This will enable emergency personnel to rapidly locate this structure and cut down on any delays on help arriving to you.

The Postal Service will continue to deliver to your old address for a period of up to one year after you are issued a 9-1-1 address. It is your responsibility to contact everyone you correspond with to provide them your new address. This includes the tax office, banks, magazine subscriptions, utility companies, and all others that send you any mail. The United

States Postal Service (USPS) has address change forms that may be used for this purpose.

Nothing is forever, but it is intended to establish permanent addresses for all residents. There have been several address discrepancies located in all areas of Elmore County and the

addressing staff are continually working to correct issues as they are identified. If you think your address or another address in your area is incorrect, please do not hesitate to contact the Elmore County 9-1-1 Business Office at 334-567-

0911 so that an Addressing Technician can verify the address.

An incorrect address not only effects that structure but also the surrounding area.

No. There is a system in place to allow your location to have a specific address. The specific address is unique and provides information on how far from the beginning of the road and

what side of the road your structure is located.

No. We do not give out names and addresses to the general public. This information is shared with public service agencies, but only for their official duties

Contact the Elmore County 9-1-1 Business Office at 334-567-0911 with as much information as possible about your address

and your neighbors’. Ex. Your address, your neighbors’ address on both sides. The Postal Service (USPS) has address change forms that may be used for this purpose.

9-1-1 needs to have a locatable address for every structure that could potentially call 9-1-1. Even if you receive mail at a Post Office Box or from another location you must still have a 9-1-1 address so you can be located in an emergency. Your 9-1-1 address is also used for package delivery services.